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Contact us

Tell us about your business and which coins you want to accept. We usually reply within one business day.

Your name

So we know who to reply to.

Email

We send integration details to this address only.

Website

Helps us suggest the right coins and networks.

Message

Please do not include passwords, private keys or wallet seed phrases.

Company details

Legal entity: Cryptopay
Trading as: Cryptopay
Email: gateway@web1.one

Cryptopay, trading as Cryptopay, is a technology company providing payment page software. It is not a bank, exchange, broker or custodian and does not hold customer funds.

Payment page technology for online businesses. Hosted checkout, on-chain confirmation, non-custodial settlement to the merchant's own wallet.

Legal

Terms & Conditions
Privacy Policy
AML & CFT Policy
Customer Due Diligence
Acceptable Use Policy
Cookie Policy

Compliance & trust

Our Obligations
Refund Policy
Complaints Policy
Risk Disclaimer

Get in touch

Questions about integration, pricing or compliance? Write to us — we usually reply within one business day.

gateway@web1.one

Contact us
Help & FAQ

Cryptopay is a technology company providing payment page software. It is not a bank, money transmitter, exchange, broker or custodian, does not hold customer funds, and provides no financial, investment, tax or legal advice.

Digital asset payments are final once confirmed on the blockchain and cannot be reversed. Assets sent to a wrong address, over an unsupported network, or in an asset the address is not configured for are permanently lost and cannot be recovered. Read the full disclaimer.

© 2026 Cryptopay. All rights reserved.